Terms of Service
OVERVIEW
This website is operated by Ragù. Throughout the site, the terms “we”, “us” and “our” refer to Ragù. Ragù offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current website shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our online shop and reservation system are hosted on Wix.com, which provides us with the e-commerce platform that allows us to offer our products and services to you.
SECTION 1 - ONLINE SHOP TERMS
By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your place of residence, or that you are the age of majority and have given consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any destructive code.
A breach or violation of any of the Terms will result in immediate termination of your Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
• transmissions over various networks, and
• changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Servicewithout express written permission from Ragù.
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk.
We reserve the right to modify the contents of this site at any time but are not obligated to update any information. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy.
We make every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your screen’s display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction on a case-by-case basis. We also reserve the right to discontinue any product at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
For more details, please review our Return Policy.
SECTION 7 - THIRD-PARTY LINKS
Some content, products, and services available through our Service may include materials from third parties. Third-party links may direct you to external websites that are not affiliated with us. We are not responsible for examining the content or accuracy of such sites.
Complaints, claims, or questions regarding third-party products should be directed to the third party.
SECTION 8 - USER COMMENTS AND FEEDBACK
By submitting comments, suggestions, or other content, you grant us permission to use, edit, publish, and distribute them in any medium.
We have no obligation to maintain comments in confidence, pay compensation for them, or respond.
We reserve the right to remove content that violates any law or these Terms of Service.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be typographical errors, inaccuracies, or omissions in our website’s content. We reserve the right to correct any errors or update information at any time.
SECTION 11 - PROHIBITED USES
You are prohibited from using this site or its content for any unlawful purposes, including but not limited to:
• Violating laws and regulations,
• Harassing or discriminating against individuals,
• Uploading malware,
• Collecting personal data without consent,
• Engaging in fraudulent activities.
We reserve the right to terminate access for any violations.
SECTION 12 - DISCLAIMER OF WARRANTIES & LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your sole risk. The Service and all products are provided “as is” and “as available” without warranties of any kind.
SECTION 13 - INDEMNIFICATION
You agree to indemnify and hold Ragù harmless from any claims arising from your breach of these Terms of Service or your violation of any law or third-party rights.
SECTION 14 - GOVERNING LAW
These Terms of Service and any agreements related to our Service shall be governed by and construed in accordance with the laws of The Netherlands
SECTION 15 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms of Service at any time.
SECTION 16 - CONTACT INFORMATION
For any questions regarding these Terms of Service, contact us at:
📍 Watersteeg 2, 2311 HZ Leiden, The Netherlands